Privacy Policy

Last updated: April 30, 2026

1. Who we are

AxisOne ("we", "us") operates the AxisOne SaaS platform at https://axisone.app. For privacy questions contact support@axisone.app.

2. Data we collect

• Account data: name, email, phone, password hash, locale, timezone.
• Business data you enter: services, staff, clients, appointments, payments.
• Technical data: IP, device, browser, cookies, usage logs.
• If you connect Facebook/Meta services: your Meta user identifier, page/ad account IDs, and tokens needed to provide the integration.

3. How we use data

To provide and secure the service, process payments, send transactional notifications, prevent fraud, comply with legal obligations, and improve the product.

4. Legal bases

Performance of contract, legitimate interest, consent (for marketing and cookies), and legal obligation.

5. Sharing

We share data with infrastructure providers (hosting, database, email/SMS, analytics, payment processors) strictly to operate the service. We do not sell personal data.

6. Retention

We keep personal data for as long as your account is active and for the period required by law (accounting, fraud prevention, security).

7. Your rights

You may access, correct, export, or delete your data, restrict processing, and withdraw consent. To exercise rights write to support@axisone.app.

8. Data deletion

See our Data Deletion Instructions. Requests are processed within 30 days unless a longer period is required by law.

9. International transfers

Data may be processed outside your country with appropriate safeguards (standard contractual clauses).

10. Security

We use encryption in transit, access controls, audit logging, and least-privilege practices.

11. Changes

We may update this policy and will indicate the new "Last updated" date.